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Let’s Talk About Scaling Up with Debbie Farr the Director of Training at ISO Quality Services.
When someone tells you that they’re part of the family business, you either think of a Jimmy Cagney movie – or the little corner shops of your youth.
Debbie bucks all of those stereotypes. She’s been a part of the family business, with her parents and her sister and has seen ISO Quality Services go from a one-man business in Ireland, to the globe-spanning company based in Worcester.
Listening to Debbie speak about her journey, it’s hard not to be incredibly impressed with how hard the business works – not just for clients, but for the company itself.
In this conversation with Kevin, Debbie shares the following points…..
– the values of a family company
– how to decide the right way to serve your clients
– how to control the evolution of a company
So, how do you ensure that “the family” side doesn’t take over the business, and it just becomes a little too inward-looking? Debbie talks about this (a lot of this has to do with her relationship with her sister) and is a continual process, that they keep a very close eye on.
Debbie Farr is the Director of Training at ISO Quality Services. firstname.lastname@example.org
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