Date: 08/12/2018 | By: lizpaintercommacomma

The Company


Duncan Ravenscroft set up Macol Consulting in 2014, to help schools and other organisations deal with water hygiene. Based in Bromsgrove, his consultancy offers:

– Risk assessments 
– Training courses – both BOHS accredited and bespoke awareness 
– Trouble-shooting
– Management auditing



The Challenge


Duncan was keen to grow the business, with goals including getting accredited, and setting up a new training course in partnership with the professional body, The British Occupational Hygiene Society (BOHS).



The Solution


He joined the Worcestershire Business Accelerator programme through Worcestershire Business Central and, as a result, joined one of BizSmart’s Smart Boards and also received one to one support from BizSmart Core Adviser Mel Hawkett.


Duncan explains, “I worked through the programme, and by working with Mel too it helped me set goals, set a vision and make commitments, and be held accountable.”


Changes that have made a difference to his business include taking on a bookkeeper. He says, “It’s not only the time I save each month, it’s that the records are now presentable – I wouldn’t fear an audit at all now.”


Duncan has also moved his office out of his home, to eliminate distractions and help him focus.


He secured two grants – an Innovation grant via Aston University, to enable him to develop a training course with the BOHS, and one through Worcestershire County Council to assist him in getting industry accreditation.


Summing up what he got out of working with WBC and BizSmart, Duncan said, “The main thing I got was accountability – there’s no doubt about that. It’s so easy to shift priorities but this helps you focus.”



The Future


Duncan is still working with BOHS on a training course and expects to launch in 2019.


His business turnover has increased by 30% since 2016, and he’d like to see this growth continue.


BizSmart aims to help SME and micro-business owners scale their businesses and create value through sound practical business support. We aim to give you insight and clarity and fire up your determination to succeed. You can access blogs like this and more besides through our free SmartRoom service here.