Don’t let good customers bounce: the most common website mistakes and how to avoid them

Websites are difficult to get right. But they’re also important to get right. There is absolutely zero point in investing time or other resources into…

Beware of over-reliance…

  Are you over-reliant on one person? Is there that member of your team, that you think, “if anything ever happens to them…” Are you…

Managing business relationships… and identifying “cowboys”

How do you avoid working with cowboys? It’s not always easy – most “cowboys” won’t be wearing Stetsons and riding a horse.   But there…

The Hidden Science of Persuastion

How do you persuade someone who’s terrified of heights to walk across a tightrope? If you don’t know the science of persuasion, it’s going to…

Strategic Business Relationships and Relationship Building

When it comes to marketing your business, what’s more important – data-driven marketing efforts or strategic business relationships?   In this electronic age of information overload, we…

The “Send me a quote/proposal” trap

Before you, or your team, waste time, effort and energy working on a putting together a proposal or a quotation, there is one question you…

How to Build a Sales Plan that Withstands Summer Sales Slumps

Follow our guide to building a sales plan that withstands summer slumps and turn these notoriously slow months into productive and profitable opportunities.

From suspects to prospects – how to join the dots between sales and marketing

The processes of sales and marketing can often overlap and it’s not always clear where different parts of the sales and marketing process fall.  …

Time-Saving Sales Tip: Stop Rescuing Your Prospects

Sales quick-tip: Stop rescuing your prospects Here’s a sales tip for you… When a prospect calls you with an urgent request, what should you do?…

How to Measure What Matters!

We all know we should be keeping a close eye on our business performance. But what should we be measuring? How do we strike the…

Pivotal moments – Pivot tables in Excel

Talking to people who use Excel (but not to its fullest) I’m amused quite often when they speak about pivot tables in hushed tones as…

Does your business need an app or a website?

  When deciding whether your business needs a mobile app or a responsive website, it’s a good idea to start with what you’re trying to…

How to maximise chances of winning a tender

Winning a tender is always a cause for celebration, but how do you make sure that you have the best chance of getting a positive…

Are you getting the most out of LinkedIn?

There is an unwritten rule used by players of poker: “If you have been sitting at a table for more than ten minutes, and you…

Creating and Converting Global Opportunities

This webinar recording, Creating and Converting Global Opportunities, is with Steve Parker of Steve Parker ICD International Company Development. He specialises in providing international sales and marketing,…

Excuses, Lies and Other Sales B.S.

We all know the old, well-worn joke; Q. How do you know when a sales person is lying? A. Their lips are moving.

Engage an Audience with Powerpoint Presentations that Pop

Have you ever come out of a presentation thinking, “The facts were there but it didn’t engage me?”

Telemarketing: Why should we do it at all?

In this Lunch and Learn webinar Richard Waldron of Oaktree Telemarketing will be looking at the pros and cons of insourced versus outsourced telemarketing, to give…

How to Grow: Thirteen Top Tips to Find the Value in Your Business

Thirteen may be unlucky for some but we’re not superstitious, and we have some great tips for finding new ways to grow your business: 1.…

Is it easy for your customers to buy from you?

are you making it easy for people to purchase your product or service?

Big Talk vs Small Talk Telemarketing

From a sales perspective, I'm a big fan of making an attempt to steer away from the benign "small talk" present early in the sales…

Bridging Brand Canyon to Connect with Customers

Stuart Avis runs design agency Audacious Creative, and works with businesses and charities to help them stand out in a crowded marketplace. One of the…