We liked the structure and the detail. We have really looked in depth at the business as an “entity” for the long term and have put logical steps in place to move forwards. We can now develop a sustainable vision including staff structure and new account generation.
The programme has impacted business on a number of levels - the connections made to BizSmart Select members and also being able to produce my projected figures and having a second pair of eyes look at them gave me confidence.
BizSmart has helped with scoping of the business and getting what’s in our heads into a meaningful business plan. This has made us question what we’re doing and why, and given us suggestions for how to improve.
The business advisor assigned to us has been a great facilitator to get our heads in order – just what we needed. It is now our busiest time of year, so we are looking forward to September when we can implement all the growth ambitions we have set for the next three years.
The guidance and support I received from Kevin Brent and BizSmart was first class. I was constantly impressed by Kevin’s ability to succinctly get to and address the core points that would actually make a tenable difference to the future success of my business. Many thanks for all your help.